Who we are
-Processing of Personal Data,
-Data Subject’s Rights.
Processing of Personal Data
Generally, You may use our web sites for information purposes without giving personal information and informing Filio Mourafi Massage who you are. On the other hand, some of our services need to collect more information:
Filio Moutafi Massage may collect personal information for the purposes of direct communication with You in order to respond to your questions, and fulfill your requests. If You send us product orders, service requirements, other requests or if you upload any materials to our website, we may have to contact you in order to gain additional information necessary for processing or in order to fulfill your order, request or requirement. For this purpose, as well as for the purpose of requested performance of services, we need to process your details provided via web forms, email or applications.
Based on the channel You choose to contact us, We may collect your email address, phone number, license information, product details and description of your support case. You may be asked to provide us with other information to facilitate service of support such as generated log files or dumps. The data from support may only be used for the provision of support service and for enhancing customer experience while providing support. The maximum storage period is limited by the time necessary for support provisioning and reviewing, and even in a pseudonymized form it cannot exceed the period of 10 years.
We are doing our best while helping you to enjoy safer technology. Your input is very valuable for us and there are various channels available to provide us with samples of malicious or suspicious software. Samples and its metadata will be processed and stored based on public interest as well as legitimate interest of Filio Moutafi Massage, which is cybersecurity.
There are only few legal bases for data processing which We use according to the GDPR legislative framework. Our activities are mainly covered by:
Legitimate interest legal base or even public interest concerning cybersecurity entitling us to collect samples and service data for analysis, to provide You with even better protection, support and experience We can offer. Even marketing is recognized by GDPR as a legitimate interest, therefore we rely on this concept when it comes to cookies used by our web sites and communication with our customers. Consent, if required by legislation.
It is our intention to prevent data from being stored longer than necessary while providing Filio Moutafi Massage products and services.
Filio Moutafi Massage implements appropriate technical and organizational measures to ensure a level of security which is appropriate to potential risks. We are doing our best to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services. However, in case of data breach resulting in a risk to your rights and freedoms, We are ready to notify the supervisory authority as well as the data subjects.
Data Subject’s Rights
Filio Moutafi Massage is subject to regulation of Slovak laws and We are bound by data protection legislation as a member state of European Union.
Every Data subject is entitled to the following rights:
– right to request access to your personal data from Filio Moutafi Massage,
– right to rectification of your personal data if inaccurate (You also have the right to have incomplete personal data amended),
– right to request erasure of your personal data,
– right to request restriction of processing of your personal data,
– right to object to processing,
– right to data portability
– right to withdraw your consent on the processing of your personal data
– right to lodge a complaint with the supervisory authority
We believe that all information we process is valuable and necessary for the legitimate purpose while providing services and products to our customers, and worth to protect with the highest priority.